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Frequently Asked Questions
How can I order?
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
How do I cancel an order?
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.
How do I modify an order?
You may change your order anytime before delivery by contacting Customer Service by email on
How do I track an order?
You may track the status of your order instantly by logging into My Account at BasharatyCare.com
How do I get a refund?
You may cancel by sending an email to Customer Service.
Please see our convenient returns & cancellation policy page